Introducing the Burton Street Client Board
At Burton Street, we believe in creating a space where everyone’s voice can be heard. That’s why we’re thrilled to announce the launch of our Client Board, a group dedicated to ensuring that every client has the opportunity to share their ideas, opinions, and feedback to help shape how Burton Street operates.
What is the Client Board?
The Client Board has been meeting monthly to prepare for this exciting new initiative. Behind the scenes, they’ve been hard at work creating tools to gather client input, including a client feedback form and comments boxes strategically placed around the site.
The aim of the Client Board is simple yet impactful: to make Burton Street an enjoyable, inclusive place for everyone. By listening to our clients’ voices, the Client Board will:
- Collect and review feedback from clients.
- Share this feedback with relevant teams and the Board of Trustees.
- Work on ideas and suggestions to improve our services and activities.
The Launch Event
On Tuesday, 24th September, we officially launched the Client Board initiative. The team visited sessions, introducing themselves to both clients and staff, and shared information about the new feedback system. During the launch, the Client Board:
- Handed out questionnaires for clients to fill in, with support from staff.
- Provided staff with “handy tips” for helping clients share their thoughts effectively.
- Highlighted the locations of the comments boxes, encouraging everyone to share what’s working well, what could be improved, and ideas for new activities.
How You Can Get Involved
We want to hear from you! Whether it’s praise, suggestions, or new ideas, your input matters. The Client Board will gather all feedback, ensuring it reaches the right people and is acted upon to create positive changes. Together, we can continue to make Burton Street a thriving community where everyone feels valued and included.
Looking Ahead
The Client Board is excited to start making a difference, and it all begins with your voice. Keep an eye out for the comments boxes around the site and don’t hesitate to fill in a questionnaire—your ideas and feedback are the heart of this initiative.
Thank you to everyone who’s been part of this journey so far, and a special thanks to the staff who’ve supported this launch. Together, we’re building a better Burton Street!